operations

Refund Review

Represent refund governance readiness while provider refund execution remains disabled.

blockedblockedblockedbackend unconfigured

Workflow contract

This route renders workflow readiness, not execution.

The workflow shell transforms static workflow inventory and backend readiness metadata for display. It does not approve, create, mutate, or execute financial operations.

Workflow ID

refund-review

Portal owner

operations

Backend workflow status

blocked

Backend execution status

blocked

Backend approval status

blocked

Backend evidence status

pending

Backend readiness source

/financial-core/readiness

Binding status

backend_unconfigured

Workflow runtime mode

in_memory_readiness

Repository health

fallback_ready

Execution allowed

false

Frontend financial logic allowed

false

Backend state

Backend workflow, approval queue, and audit evidence metadata.

These values are mapped from GET /financial-core/readiness when available. They remain metadata-only and cannot execute actions.

Workflow status

blocked

Execution status

blocked

Approval status

blocked

Evidence status

pending

Audit status

metadata_only

Production ready

false

Backend driven

false

Last updated

static_fallback_metadata

Lifecycle

Refund Review lifecycle visibility.

request received

source payment reviewed

operations approval pending

refund execution blocked

Evidence and dependencies

Workflow evidence remains backend-owned.

Required evidence

refund request metadatapayment visibility metadatasupport ticket metadataapproval policy readiness

Backend dependencies

GET /financial-core/readinessBusiness Platform Backend BindingIdentity Runtime readinessRBAC readiness metadataAudit and evidence readinessOperations and Support PlatformControlled Financial Execution Readiness

Audit evidence

refund-review-evidencerefund-review readiness evidenceretention policy pendingmetadata only excludes secrets credentials payload content and cardholder data

Workflow blockers

Workflow UI is rendering static fallback metadata.Workflow execution endpoints are not implemented.Approval execution, approve actions, and reject actions are not implemented.Evidence upload and file storage are not enabled.Provider execution, payment execution, ledger posting, wallet mutation, settlement execution, treasury movement, and production activation remain blocked.

Runtime binding

in memory readinesssafe default in memory readinessnot required for in memory readinessworkflow stateapproval queueaudit evidencestatus event

Completion dashboard

workflow readiness completion summary.

Business Platform Completion v1 adds evidence, timeline, notification, reporting, audit, search, blocker, and disabled-action visibility while preserving every execution gate.

Backend binding summary

backend unconfigured

static fallback

Backend readiness is not configured for this website runtime. Static advisory metadata is being displayed.

Portal readiness summary

ready

8 portals

All Business Platform portal shells are represented with readiness metadata.

Workflow readiness summary

readiness only

18 workflows

Workflow state is visible through existing readiness bindings only.

Approval queue summary

blocked

display-only

Approve, reject, assign, and escalation actions remain disabled.

Evidence readiness summary

metadata only

metadata-only

Evidence requirements show owners, sources, retention, redaction, and blockers without upload.

Blocker summary

blocked

execution blocked

Provider, payment, ledger, settlement, treasury, wallet, and production activation remain blocked.

Provider certification summary

readiness only

review only

Provider certification readiness is visible without provider execution or credential exposure.

Payment orchestration summary

blocked

Payment orchestration remains backend-governed and non-executing from the Business Platform UI.

Production readiness summary

readiness only

human approval required

Production readiness appears as review evidence and never flips production flags.

Runtime health summary

ready

safe fallback

Backend readiness metadata is preferred; static advisory fallback remains available.

Disabled execution summary

blocked

all disabled

No workflow execution, approval execution, evidence upload, provider calls, or financial writes are exposed.

Missing evidence count

blocked

Missing evidence is tracked as readiness metadata only; uploads are disabled.

Production-required evidence

readiness only

Production-required evidence must be reviewed before activation, with no mutation from the website.

Search and filters

Search and filter readiness is planned as display-only metadata.

Search and filter readiness

Display-only filters for future operational triage.

These controls show the planned facets for portals, workflows, approval queues, evidence, blockers, runbooks, and readiness sections. They do not call a backend search service.

Search readiness metadata

PortalWorkflowWorkflow operationsApproval queueEvidence itemBlockerRunbookReadiness sectionOwnerStatus

Evidence readiness

Evidence requirements are cataloged without upload or storage.

0 missing or blocked evidence requirements are visible for planning only.

merchant

Merchant Portal evidence requirement catalog

metadata only

Evidence owner

Merchant operations owner

Evidence source

GET /financial-core/readiness plus website readiness inventory

production requiredRetention category is identified for future durable evidence storage; no file content is stored.Display metadata excludes secrets, credentials, raw payloads, cardholder data, and payment method details.

Evidence upload, durable evidence mutation, and production approval execution are disabled.

Next action: Review missing metadata with the portal owner before enabling any evidence upload workflow.

admin

Admin Portal evidence requirement catalog

readiness only

Evidence owner

Platform administration owner

Evidence source

GET /financial-core/readiness plus website readiness inventory

Evidence upload, durable evidence mutation, and production approval execution are disabled.

Next action: Review missing metadata with the portal owner before enabling any evidence upload workflow.

operations

Operations Portal evidence requirement catalog

readiness only

Evidence owner

Operations readiness owner

Evidence source

GET /financial-core/readiness plus website readiness inventory

Evidence upload, durable evidence mutation, and production approval execution are disabled.

Next action: Review missing metadata with the portal owner before enabling any evidence upload workflow.

Activity timeline readiness

Activity timelines show readiness snapshots without event mutation.

merchant onboarding activity

Refund Review timeline preview

blocked

Timeline entry is advisory metadata only and does not append, mutate, or publish operational events.

operationsworkflow readiness metadatareadiness snapshot

Next action: Define refund policy approvals before any provider refund execution.

Notification readiness

Notifications are represented but never sent.

Refund Review notification readiness

non sending

compliance review notificationoperationsemail sms push disabled

Audience: operations_reviewer, support_agent, merchant_operator

Email, SMS, push, and notification-provider integrations are not enabled.

Next action: Keep notifications visible as readiness signals until delivery governance is approved.

Reporting readiness

Reports are visible as readiness surfaces without export.

Merchant readiness report

readiness only

merchantMerchant operations ownerBusiness Platform readiness metadata

Report export, PDF generation, external reporting, and signed evidence package generation are not enabled.

Next action: Use the on-page summary for review until reporting export governance is approved.

Provider certification report

readiness only

providerProvider certification ownerBusiness Platform readiness metadata

Report export, PDF generation, external reporting, and signed evidence package generation are not enabled.

Next action: Use the on-page summary for review until reporting export governance is approved.

Workflow operations report

readiness only

operationsOperations readiness ownerBusiness Platform readiness metadata

Report export, PDF generation, external reporting, and signed evidence package generation are not enabled.

Next action: Use the on-page summary for review until reporting export governance is approved.

Compliance evidence report

readiness only

complianceCompliance governance ownerBusiness Platform readiness metadata

Report export, PDF generation, external reporting, and signed evidence package generation are not enabled.

Next action: Use the on-page summary for review until reporting export governance is approved.

Audit visualization readiness

Audit dependencies are visible without audit mutation.

Workflow audit evidence

metadata only

operationsBusiness Platform workflow and readiness metadataDurable evidence and audit storage readiness; backend audit ownership remains authoritative.

Audit mutation, evidence upload, and signed artifact storage are disabled.

Next action: Review audit lineage visually and keep source-of-truth evidence in backend readiness systems.

Approval audit trail

metadata only

adminBusiness Platform workflow and readiness metadataDurable evidence and audit storage readiness; backend audit ownership remains authoritative.

Audit mutation, evidence upload, and signed artifact storage are disabled.

Next action: Review audit lineage visually and keep source-of-truth evidence in backend readiness systems.

Authorization audit dependency

metadata only

adminBusiness Platform workflow and readiness metadataDurable evidence and audit storage readiness; backend audit ownership remains authoritative.

Audit mutation, evidence upload, and signed artifact storage are disabled.

Next action: Review audit lineage visually and keep source-of-truth evidence in backend readiness systems.

Production readiness audit dependency

metadata only

financial-intelligenceBusiness Platform workflow and readiness metadataDurable evidence and audit storage readiness; backend audit ownership remains authoritative.

Audit mutation, evidence upload, and signed artifact storage are disabled.

Next action: Review audit lineage visually and keep source-of-truth evidence in backend readiness systems.

Disabled action clarity

Future actions remain explicitly blocked.

Disabled future actions

Completion capabilities are visible, not executable.

Approval path

Approval steps are represented for review only.

Capture refund request metadata

Confirm source transaction visibility

Route to operations approval

Keep refund execution blocked

Blocked capabilities

The workflow shell keeps production actions blocked.

Blocked

provider execution

Blocked

payment execution

Blocked

ledger posting

Blocked

wallet mutation

Blocked

settlement execution

Blocked

treasury movement

Blocked

balance mutation

Blocked

production activation

Disabled actions

Future workflow actions are visible but inactive.

Next actions

Safe rollout path.

Refund review is a shell only.

No provider refund calls, ledger entries, or balance mutations are performed.

Define refund policy approvals before any provider refund execution.

Add support ticket linkage when durable support persistence is active.

Preserve pending or blocked approval state until backend approval governance is implemented.

Evidence upload and file storage are not enabled; this item is metadata only.

Back to workflows Back to Business Platform